Privacy policy

1-Personal Data Protection Policy

HV Madagascar is committed to ensuring that the collection and processing of personal information comply with EU Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as all applicable legal provisions in this regard.

Reminder :

Personal data :

Any information that directly or indirectly identifies a natural person (e.g., name, registration number, phone number, photograph, date of birth, municipality of residence, fingerprint, etc.)..

Processing of personal data :

“Any operation or set of operations performed on such data, regardless of the method used (collection, recording, organization, storage, adaptation, modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction, …).”

1- Data Collected

Your personal data are collected and processed on the following legal bases:

In the context of the execution of a contract
For legitimate interests
Based on your consent

Your data are collected :

When subscribing, or during your use of the website
The following personal data are collected and processed :
Identification data (first name, last name, email address, phone number) ;
Connection data (e.g., IP address, connection logs)
Usage data: the user may choose to have only the number of their requests recorded, or to have all request data recorded

2 – Operations on Your Data

Some operations use your data because they are necessary to provide services
Taking into account your subscription to a contract for our publications and executing this contract;
Processing your service orders and fulfilling them;
Invoicing;
Payment collection;
Postal standardization, updating your personal information in a dedicated database;
Processing the information provided in your requests;
Customer relations: providing a customer service accessible by mail, phone, email, or instant messaging chat for any questions or complaints;
Collecting customer feedback